Accessibility Information

What accomodations are there for people with disabilities? Tickets in Accessible Seating Areas are available for purchase for guests in wheelchairs or with limited mobility on the concourse level and within each price for any event. They can be purchased through the Ticket Office in person or by calling 800-745-3000 or by visiting the nearest Ticketmaster outlet, or online at www.ticketmaster.com.  Please indicate the need for disability seating. Wheelchair Companion Seating is reserved for one companion of guests in wheelchairs.   Our general policy for Entertainment Events is that each guest in a wheelchair is allowed to purchase one additional) companion seat in the accessible seating area.  Additional seats may be purchased in the nearest conventional seats.  This policy may be adjusted when there is high demand but tickets are sold on a first-come, first-served basis and there is no guarantee that companion tickets will be available. 

Can I exchange a regular ticket for an Accessible seat? Exchangescan be made to accommodate guests with disabilities.  If a guest in a wheelchair exchanges a conventional seat ticket for a ticket in an accessible area, the Winston-Salem Entertainment-Sports Complex will make every effort to provide new tickets in the closest comparable accessible seating location. 

Is assistance available for those with a disability?
Simply notify a staff member at any entrance upon arrival and we will pick you up in a wheelchair and escort you as close as possible to your seat, then we will make arrangements to pick you up after the event.